Growth Mindset in a Small Business

Posted by Valerie Ling on October 13, 2019 at 10:40 PM

Growth comes in unconventional ways in a small business...

In one of my roles I was part of a consulting business that was in start up phase. My boss was an amazing executive coach who had international clients, one of which was a conglomerate of media companies. He would survey and analyse their corporate culture and present insightful reports that would help them shape policies and programs. When I was brought in on the project, I could not wait to learn the technology and sophistication of doing this work.

I was presented with 2 or 3 volumes of ring bound folders with the reports that had been done in previous years. They weighed a tonne. From there, I was to manually look through the surveys, extract the data, and content analyse masses of open ended answers. There was no sophisticated software other than the statistical software once the responses had been sorted, coded and entered. Say what? Yep. Old school. This was a long time ago ....

There were many other assignments such as these. Designing development and assessment centres from first principles, re-configuring software on the go because it glitched in the client's offices (but not at ours). Then there was the trip to India after 9-11 figuring out new visa requirements, safety protocols.....

Needless to say, not only did I learn lots, I also grew in personal confidence that no matter what situation came up, I could work it out, work it through, and in some corporate MacGyver way, work with some top people who simply gave it a go.

Such is the environment of a small business. Having conversations early in the piece with our team to help them to identify the value of their growth in ways that university, and other larger organisations would not provide is key to helping small business teams feel like they are part of something that grows organically each day, and to be energised, and not intimidated (or feel short changed) by this. You can't see what you haven't seen before, how does one know they are looking at a treasure chest if they have never seen one?

This conversation on the Small Business Growth Mindset is so, so important.


I kick start my Align by Design Master Class November 2019. The Master Class provides you with all the material you need to have 5 pivotal conversations with your team to position you for a positive, growth mindset team. The best thing is - I do the conversing for you! It's easier when someone else says it. How does it work? Send me an email...

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